1. Returns and Refunds Policy
Exchange or Refund
Not quite what you ordered? We truly apologise if we made a mistake. In case of any faults, issues, defects or damages, please feel free to reach out to us at [email protected]. Please provide information about such issues in the email, including your order number, product details, and any additional information.
2. Shipping Policy
Delivery costs for Malaysia, Singapore and everywhere else will be charged according to the price stipulated by the logistics provider. We aim to deliver your order to you at the delivery address listed and by the delivery time indicated by us at the time of your order checkout. These details will also be listed in the order confirmation. Should any unforeseen circumstances affect your delivery, we will notify you of this to the extent permitted by law, however, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
3. Payment Policy
For all orders made from us, you can pay via manual payments, internet banking or with a valid credit or debit card. Prices and shipping rates may be subject to change without prior notice however these changes will not be reflected for CONFIRMED (Paid) orders. For any issues regarding your payments, please feel free to reach out to us on [email protected].